ViewSonic VS12119-1M User Manual download pdf (Page 36)

Other information

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 29 N2690w

Troubles Shooting

Please contact ViewSonic service team directly if you have questions, service

needs, or require technical assistance related on the use of your television.

Contact ViewSonic Service Team at:

http://www.ViewSonic.com/support/

Or call our service team:

United States 1-800-688-6688

Canada 1-866-463-4775

Problem

Possible

Solution

No power

z Make sure the power cord is properly connected LCD

TV AC power socket.

z Make sure the AC power cord is properly connected to

the wall outlet.

z Make sure the DC power button is ON (Blue LED)

z Plug another electrical device (like a radio) to the

power outlet to verify that the outlet is supplying the

proper voltage.

No picture

z The TV station may be experiencing problems. Try

another channel.

z The Cable TV signal may be scrambled or encoded.

Please contact your local cable operator.

z Make sure that connection to other components are

correct referring to the user guide.

z Make sure that setup has been done correctly

after connections.

z Make sure the correct input is selected and the input

signal is compatible.

Strange Color, light

color, or color

misalignment

z Ensure that the video cable is securely connected.

z The picture may appear dim in a brightly lit room.

z Adjust brightness, contrast, saturation (color), and tint

referring to the user guide.

z Check the input signal setting.

No sound

z Check your audio connections are properly connected

referring to the user guide.

z The MUTE button may have been pressed, try

pressing this button again.

z Check your audio settings, your TV audio may be set

to minimum.

z Press the Volume + (Up) button on the remote control.

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ViewSonic VS12119-1M User Manual Page 36

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