ViewSonic EP1020r User's Guide download pdf (Page 18)

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EP1020r/EP1021r 11

Some JPEG images cannot be played in the media player.

Progressive JPEG are not supported. Please convert to baseline JPEG for maximum compatibility.

JPEG images can be either of 2 types: baseline or progressive compression. Baseline JPEG offers greatest

compatibility, while progressive JPEGs are suitable for web site images. Progressive images are downloaded

and displayed “progressively,” being rendered more clearly as more data is received over the internet.

Devices with local storage such as the CF/Network Media Player are usually incompatible with the latter type.

Make sure to save images as baseline JPEG in your photo editor, or resave them as baseline JPEGs using

free tools such as Paint.net (http://www.paint.net/

Does the media player support video streaming?

No, all media files are designed to play from local storage (HDD , CF or SD card).

During content and schedule sync, contents are transferred to player’s local storage before being presented

on screen. This ensures the best possible presentation and fluid delivery of your video message. Video

streaming raises many playback quality issues such as image freezing, blocking, or blue-screens, costing you

valuable “air time” and losing your audience's attention.

The media player is not playing. What should I do?

Check the player’s messages on the display (OSD, or on screen display) for status information.

Since RISC-based media player usually lack input devices such as keyboard or mouse like PCs,

troubleshooting is usually based on user’s knowledge and experience with the specific media player. First

check the on screen message and stats reports. Bad play list and timing issues are two major causes of

playback problems. To determine if the problem is caused by a bad play list, just delete the play list and

restart player. The player should loop through all media files, indicating a fault with the play list.

If the playback is scheduled to play at specific time, check to see if the device is set to the right time zone on

the world clock. When nothing seems wrong, the time zone setting is often the reason the program is not

played.

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ViewSonic EP1020r User's Guide Page 18