SC-T35/SC-T45/SC-T46/SC-T47ViewSonic Device ManagerUser Guide
Installing and Upgrading ViewSonic Device ManagerInstalling ViewSonic Device Manager52.1 Installing ViewSonic Device ManagerTo install ViewSonic Devi
Using ViewSonic Device ManagerManaging All Your Clients95Adding a FilterTo add a filter, please do the following:1. On Thin Clients tab, right click
Using ViewSonic Device ManagerManaging All Your Clients96Using a Client FilterOnce client filters are created, you can access the desired client list
Using ViewSonic Device ManagerManaging All Your Clients97Adjusting a FilterTo adjust a filter, please do the following:1. On Thin Clients tab, click
Using ViewSonic Device ManagerViewing and Managing Event Logs983.5 Viewing and Managing Event Logs3.5.1 Logs Tab OverviewLogs tab enables you to vie
Using ViewSonic Device ManagerViewing and Managing Event Logs993.5.3 Viewing Event LogsTo review event logs of ViewSonic, please do the following:1.
Using ViewSonic Device ManagerViewing and Managing Event Logs1003.5.4 Exporting Event LogsTo export event logs of your system, please do the followin
Using ViewSonic Device ManagerViewing and Managing Event Logs1011. On ViewSonic Device Manager, click Logs tab.2. The Log list appears.3. Click Emp
Using ViewSonic Device ManagerViewing Software Information1023.6 Viewing Software Information3.6.1 About Tab OverviewAbout tab provides the informat
Using ViewSonic Device ManagerViewing Software Information1033.6.3 Viewing Information on ViewSonic Device ManagerTo view information on ViewSonic De
Using ViewSonic Device ManagerAccessing ViewSonic Device Manager Remotely with a Web Browser1043.7 Accessing ViewSonic Device Manager Remotely with a
Installing and Upgrading ViewSonic Device ManagerInstalling ViewSonic Device Manager66. A message appears prompting you to restart for the installati
Using ViewSonic Device ManagerAccessing ViewSonic Device Manager Remotely with a Web Browser105Message about Security Certicate: Mozilla FirefoxMessa
Using ViewSonic Device ManagerAccessing ViewSonic Device Manager Remotely with a Web Browser106Login Page: Google ChromeLogin Page: Mozilla Firefox
Using ViewSonic Device ManagerAccessing ViewSonic Device Manager Remotely with a Web Browser107Login Page: Microsoft Internet Explorer6. Type in your
Using ViewSonic Device ManagerAccessing ViewSonic Device Manager Remotely with a Web Browser108Start Page of ViewSonic Device Manager: Mozilla Firefox
109Conguring Client Settings4 This chapter provides basic instructions on client configuration.4.1 Desktop Virtualization and Client CongurationEndp
Conguring Client SettingsDesktop Virtualization and Client Conguration1104.1 Desktop Virtualization and Client CongurationThe desktop virtualizati
Conguring Client SettingsClient Settings at a Glance111Tab Setting Icon DescriptionApplicationsRemote DesktopClick to congure RDP (Remote Desktop Pr
Conguring Client SettingsClient Settings at a Glance112Tab Setting Icon DescriptionDevicesUSB StorageClick to congure settings for USB storage devic
Conguring Client SettingsClient Settings at a Glance113Tab Setting Icon DescriptionSystemTime and Date(Time Zone)Click to congure date and time sett
Conguring Client SettingsEditing or Adjusting a Group Conguration1144.3 Editing or Adjusting a Group CongurationOn ViewSonic Device Manager, you c
Installing and Upgrading ViewSonic Device ManagerInstalling ViewSonic Device Manager79. Use the default installation directory or click Browse to loc
Conguring Client SettingsEditing or Adjusting a Group Conguration1152. Click on the icon of the desired setting.3. Click Add to add an entry for t
Conguring Client SettingsEditing or Adjusting an Individual Conguration116Edit Conguration (Thin Client) Window: SC-T354.4 Editing or Adjusting an
Conguring Client SettingsEditing or Adjusting an Individual Conguration1172. Click on the icon of the desired setting.3. Click Add to add up a
Conguring Client SettingsConguring Client Settings with ViewSonic Client Setup1184.5 Conguring Client Settings with ViewSonic Client SetupViewSoni
Installing and Upgrading ViewSonic Device ManagerInstalling ViewSonic Device Manager812. Change the default database password for the superuser or use
Installing and Upgrading ViewSonic Device ManagerInstalling Java Software914. After completion, click Finish to exit.2.2 Installing Java SoftwareTo a
Installing and Upgrading ViewSonic Device ManagerInitial Setup102.3 Initial SetupWhen launching ViewSonic Device Manager for the rst time, you need
Installing and Upgrading ViewSonic Device ManagerInitial Setup11NOTE• In next chapter, we will describe the functionality and use of ViewSonic Device
Installing and Upgrading ViewSonic Device ManagerUpgrading ViewSonic Device Manager122.4 Upgrading ViewSonic Device ManagerTo upgrade your ViewSonic
13Using ViewSonic Device Manager3 This chapter provides instructions on how to manage clients with ViewSonic Device Manager.3.1 ViewSonic Device Manag
Using ViewSonic Device ManagerViewSonic Device Manager143.1 ViewSonic Device ManagerViewSonic Device Manager enables you to remotely deploy, manage,
iCopyright and Trademark Statements© 2014 ViewSonic Computer Corp. All rights reserved.This document contains proprietary information that is protec
Using ViewSonic Device ManagerViewSonic Device Manager153.1.2 Available Tasks at a GlanceThe following table shows functionality provided in each tab
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment163.2 Establishing a Basic Administration Environment3.2.1 System Tab O
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment173.2.2 Available Tasks at a GlanceNo. Available Task Section Page1 Crea
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment183.2.3 Managing Accounts for AdministrationCreating an AccountTo create
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment19Deleting an AccountTo delete an account, please do the following:1. On
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment20Importing Thin Client Firmware FilesTo import a firmware file for thin
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment216. Click Import to start importing the selected rmware le.7. On com
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment22Another scenario is when you copy the file set of an imported firmware
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment232. The Package list appears.NOTE• If you never imported WES package
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment24Deleting WES PackagesTo delete a WES package file, please do the follow
iiAbout This User’s ManualThis manual provides the basic information on how to manage ViewSonic thin clients with the ViewSonic Device Manager conso
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment253.2.6 Managing Client SnapshotsA snapshot is the system copy of a clie
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment26Importing Client SnapshotsTo import a client snapshot, please do the fo
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment27NOTE• For instructions on how to congure your ViewSonic Device Manage
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment283. Click Import Certicate on the top of the list.4. The Import Certi
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment29Deleting Certicates of Remote ComputersTo delete the certificate of a
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment303. Click the drop-down menu on each section (Firmware, Snapshot, and W
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment314. In Firmware/Snapshot/WES Packages URL eld, replace YourServerIP in
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment32NOTE• In case that the service IP changes, your ViewSonic Device Manag
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment332. The External Database pane appears in Management area.3. Click the
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment343.2.12 Selecting the Interface Language of ViewSonic Device ManagerTo
Table of ContentsCopyright and Trademark Statements iLimitation of Liability iTrademark statements iAbout This User’s Manual iiManu
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment353.2.14 Managing Database Archive FilesDownloading a Database Archive F
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment363.2.15 Restoring a Database Archive FileTo restore a database archive
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment373. Click Add on the top of the Task list.4. The Add Task Schedule pan
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment386. On Details tab, click Add to specify the action(s).NOTE• One task
Using ViewSonic Device ManagerEstablishing a Basic Administration Environment398. After completion, the action(s) will be added to the Action list.9.
Using ViewSonic Device ManagerAdding Clients into a Managed Group403.3 Adding Clients into a Managed Group3.3.1 Scan Tab OverviewScan tab enables yo
Using ViewSonic Device ManagerAdding Clients into a Managed Group41ViewSonic Device Manager, you need to first detect unmanaged clients over your loca
Using ViewSonic Device ManagerAdding Clients into a Managed Group424. Select the desired client(s), the preferred client group from the drop-down men
Using ViewSonic Device ManagerAdding Clients into a Managed Group433.3.5 Discovering Clients in a Specied Range of IP AddressesTo discover unmanaged
Using ViewSonic Device ManagerAdding Clients into a Managed Group443.3.6 Creating and Managing an IP Range ListYou can define different IP ranges for
3.3.4 Discovering Clients in the Whole Range of a Local Network 413.3.5 Discovering Clients in a Specied Range of IP Addresses 433.3.6 Cr
Using ViewSonic Device ManagerAdding Clients into a Managed Group453.3.7 Discovering Clients using a Predened IP Range ListTo discover unmanaged cli
Using ViewSonic Device ManagerAdding Clients into a Managed Group466. Select the desired client(s), the preferred client group from the drop-down men
Using ViewSonic Device ManagerManaging All Your Clients473.4 Managing All Your Clients3.4.1 Thin Clients Tab OverviewThin Clients tab helps you to m
Using ViewSonic Device ManagerManaging All Your Clients483.4.2 Available Tasks at a GlanceNo. Available Task Section Page1 Creating client groups 3.4
Using ViewSonic Device ManagerManaging All Your Clients493.4.3 Creating Client GroupsYou can create a client group for putting a set of clients toget
Using ViewSonic Device ManagerManaging All Your Clients503.4.4 Managing Client GroupsRenaming a Client GroupTo rename a client group, please do the f
Using ViewSonic Device ManagerManaging All Your Clients513.4.5 Moving Clients to Another GroupTo move a client to another group, please do the follow
Using ViewSonic Device ManagerManaging All Your Clients523.4.6 Deleting Clients from a GroupTo delete a client from a group, please do the following:
Using ViewSonic Device ManagerManaging All Your Clients533.4.7 Understanding Client Status IconsIn the client list of a client group or a filter, a c
Using ViewSonic Device ManagerManaging All Your Clients543.4.8 Client SettingsThe desktop virtualization solution is available in various forms: user
1Overview1 This chapter provides an overview of the ViewSonic Device Manager console.1.1 IntroductionA brief introduction to ViewSonic Device Manager
Using ViewSonic Device ManagerManaging All Your Clients55Client CongurationGroup Conguration (Prole)applied to a client through VDMIndividual Cong
Using ViewSonic Device ManagerManaging All Your Clients563.4.9 Creating Setting Prole GroupsA setting profile (group configuration) is a set of clie
Using ViewSonic Device ManagerManaging All Your Clients573.4.10 Managing Setting Prole GroupsRenaming a Setting Prole GroupTo rename a setting prof
Using ViewSonic Device ManagerManaging All Your Clients583.4.11 Creating Client Setting ProlesA setting profile (group configuration) is a set of cl
Using ViewSonic Device ManagerManaging All Your Clients594. Type in the desired name, description, choose the applicable platform and models, and the
Using ViewSonic Device ManagerManaging All Your Clients604. The Select Clients window appears. A tree view of client groups and individual clients is
Using ViewSonic Device ManagerManaging All Your Clients613.4.12 Managing Client Setting ProlesAdjusting a Setting ProleTo edit a setting profile (g
Using ViewSonic Device ManagerManaging All Your Clients62NOTE• A eld marked with an asterisk is the required eld.5. Provide the required data, and
Using ViewSonic Device ManagerManaging All Your Clients63Moving a Setting ProleTo move a setting profile (group configuration) to another profile gro
Using ViewSonic Device ManagerManaging All Your Clients643.4.13 Using Individualized Client SettingsAn individual configuration is a set of client se
OverviewIntroduction21.1 IntroductionDesktop virtualization provides a new perspective to reconsider the design and implementation of an IT infrastru
Using ViewSonic Device ManagerManaging All Your Clients65NOTE• The Edit Conguration window is just like a remote version of ViewSonic Client Setup.
Using ViewSonic Device ManagerManaging All Your Clients66STEP 1: Apply a group conguration to the selected clientTo apply a group configuration to a
Using ViewSonic Device ManagerManaging All Your Clients673.4.15 Pushing Settings to Clients through Your Local NetworkThe Push Settings feature enabl
Using ViewSonic Device ManagerManaging All Your Clients684. The Command menu appears.5. Click to select Push Settings.6. A window appears prompting
Using ViewSonic Device ManagerManaging All Your Clients69Pushing Settings to a Client GroupTo push settings to a client group, please do the following
Using ViewSonic Device ManagerManaging All Your Clients70Pushing Settings to All Client GroupsTo push settings to all client groups, please do the fol
Using ViewSonic Device ManagerManaging All Your Clients713.4.16 Pulling Client Settings through Your Local NetworkThe Pull Settings feature enables y
Using ViewSonic Device ManagerManaging All Your Clients727. Click OK to conrm.8. The Pull Settings window appears showing the progress and result o
Using ViewSonic Device ManagerManaging All Your Clients73Pull Settings for all Client GroupTo pull settings fro all client groups, please do the follo
Using ViewSonic Device ManagerManaging All Your Clients743.4.17 Pushing Certicates of Remote Computers to ClientsTo push certificates of remote comp
OverviewSupported Platforms31.3 Supported PlatformsViewSonic Device Manager supports the following operating systems:• Windows 7• Windows 8• Windo
Using ViewSonic Device ManagerManaging All Your Clients753.4.18 Sending Messages to ClientsTo send a message to the managed client(s), please do the
Using ViewSonic Device ManagerManaging All Your Clients763.4.19 Editing or Viewing the Basic Information about a ClientTo edit or view the basic info
Using ViewSonic Device ManagerManaging All Your Clients773.4.20 Rebooting Clients through Your Local NetworkThe Reboot feature enables you to restart
Using ViewSonic Device ManagerManaging All Your Clients78NOTE• For information on the meanings of the Status icons, please refer to “3.4.7 Understand
Using ViewSonic Device ManagerManaging All Your Clients79Rebooting All Client Groups through Your Local NetworkTo restart all client groups through yo
Using ViewSonic Device ManagerManaging All Your Clients803.4.21 Shutting Down Clients through Your Local NetworkShutting Down a Client through Your L
Using ViewSonic Device ManagerManaging All Your Clients81NOTE• For information on the meanings of the Status icons, please refer to “3.4.7 Understand
Using ViewSonic Device ManagerManaging All Your Clients82NOTE• For information on the meanings of the Status icons, please refer to “3.4.7 Understand
Using ViewSonic Device ManagerManaging All Your Clients833.4.22 Waking Clients through Your Local NetworkThe Wake on LAN feature enables you to wake
Using ViewSonic Device ManagerManaging All Your Clients84NOTE• For information on the meanings of the Status icons, please refer to “3.4.7 Understand
4Installing and Upgrading ViewSonic Device Manager2 This chapter gives detailed instructions on how to install and upgrade your ViewSonic Device Manag
Using ViewSonic Device ManagerManaging All Your Clients85Waking All Client Groups through Your Local NetworkTo wake all client groups through your loc
Using ViewSonic Device ManagerManaging All Your Clients863.4.23 Updating Client FirmwareTo update the firmware for your client, please do the followi
Using ViewSonic Device ManagerManaging All Your Clients876. The Update Firmware window appears prompting you to select the rmware version and system
Using ViewSonic Device ManagerManaging All Your Clients884. The Command menu appears.5. Click to select Partial Update.6. The Partial Update window
Using ViewSonic Device ManagerManaging All Your Clients893.4.25 Taking Client SnapshotsA snapshot is the system copy of a client at a specific point
Using ViewSonic Device ManagerManaging All Your Clients908. On the selected client, a warning message appears to notify the user of the planned reboo
Using ViewSonic Device ManagerManaging All Your Clients913.4.27 Assisting a Client User RemotelyThe Shadow feature enables you to remotely assist cli
Using ViewSonic Device ManagerManaging All Your Clients929. The VNC Authentication window may appear prompting you for the Shadow password.10. Type i
Using ViewSonic Device ManagerManaging All Your Clients933.4.28 Exporting Client DataThe Export feature available on the top of the Client Group list
Using ViewSonic Device ManagerManaging All Your Clients94At the bottom of each Profile, Client, or Log list, you can access Quick Search to help you d
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